Takeout25 is piloting a new program, 20fy.ai, to help restaurant owners understand and respond to online customer comments. The non-profit organization that evolved out of trying to save local restaurants during the COVID pandemic now wants to help those same businesses navigate the online environment. Founder Ravi Parakkat spearheaded the development of the program that will consolidate reviews on one dashboard and aid owners and/or managers in responding to individual comments and to trends […]
