Lawsuits filed against the owners of West Suburban Medical Center last year paint pictures of a business unable to pay its bills for essential professional and medical services and products.
Resilience Healthcare bought Weiss Memorial Hospital in Chicago’s Uptown neighborhood and West Suburban hospital in Oak Park, which largely serves Chicago’s Austin neighborhood in late 2022 from Pipeline Health. In Resilience Healthcare’s application to the state to purchase the hospitals, as well as at a later public hearing, Resilience Healthcare Owner and CEO Manoj Prasad said, “Resilience Healthcare will continue to build off of the previous capital investments of Pipeline and will focus on continued operation success.”
It appears Prasad has done little to make good on that promise, as the business owes money for a wide range of hospital equipment purchases, leasing, servicing and repairs essential to its continued operation.
In September, the Agiliti Medical Equipment company in Minnesota filed a breach of contract lawsuit against Weiss Memorial and West Suburban Medical Center, Resilience Healthcare and its corporate parent, AUM Global Healthcare Management, “for failure to make lease payments for medical equipment, and to pay fees for maintaining and servicing it.”
Agiliti is seeking what appears to be more than $7.3 million in allegedly unpaid invoices for leased medical devices and surgical equipment, related maintenance and repair services, plus late fees at 18% annually and reimbursement for its attorney’s fees and costs.
In five of seven “causes of action” in its suit, Agiliti seeks over $2.2 million from Weiss, over $2.6 million from West Sub, and nearly $2.5 million from Resilience.
In addition to forcing the payments, Agiliti seeks court authorization to take back possession of its medical equipment from both hospitals, and authorization to terminate its BioMed Agreement with Resilience Healthcare. The equipment at issue is listed in more than 80 pages in an attached exhibit to Agiliti’s lawsuit, covering some 1,800 equipment descriptions of medical items of various sizes and sophistication.
The list includes such modern medical facility essentials as X-Ray machines, ultrasounds, electrocardiograms, mammography, CT scanners and other diagnostic devices, as well as numerous dialysis units and dozens of assorted exercise devices, including treadmills and stationary bikes.
Also on the list are more than 500 physiologic monitoring systems of numerous types for various purposes, approximately 250 medical alarms, 10 laboratory freezers, hundreds of infusion pumps, numerous therapeutic humidifiers, incubators and several hundred “light sources” for examinations, surgery and other specialized medical uses, as well as countless batteries, power strips and related accessories needed to run the myriad electronics in a modern hospital.
Another six-page exhibit attached to the lawsuit lists more than 130 unpaid invoices, ranging from $36.94 to $124,247. Most of the alleged unpaid debt is for monthly payments on a service and maintenance contract Prasad signed with Agiliti.
Bills for as little as a month of suction technology at 70 cents a day, totaling $21, were not paid. On the high end, the Biomedical Contract for one month, ranging from $99,600 to $101,000, went unpaid, according to Agiliti.
In February 2024, Prasad, as CEO of Resilience Healthcare, signed a contract extension with Agiliti Health, Inc., eliminating references to the previous owners, Pipeline, and extending the service agreement with Agiliti to Sept. 30, 2027 “at an annualized fee of $2,320,150.”
According to the documents filed with the court by Agiliti, Resilience did make partial payments on two invoices in late 2024 but has made no payments on any Agiliti invoices since then.
Another Resilience Healthcare service provider, Elevate Financial Solutions, sued Resilience in April 2025 for breach of contract over unpaid invoices submitted between Nov. 2023 and Nov. 2024 that total just over $500,000.
Elevate’s website touts its expertise in “Revenue Cycle Management Solutions, including Medicare and Medicaid, and ‘Legacy System Conversions’ for hospitals.” The firm boasts of more than 40 years of experience and “serving more than 1,800 clients in 50 states.”
Elevate stated in its lawsuit that it “provided healthcare revenue cycle services to Resilience, Weiss Memorial and West Suburban under separate Master Services Agreements. The agreements were executed on April 1, 2021.
Prasad in public comments explaining Resilience’s cash flow issues has said that it faced challenges with its billing and collection systems.
However, starting in November 2023, Elevate alleged Resilience began missing payments. In May 2024, Elevate notified Resilience of its concerns over non-payment, and after a second letter, Resilience agreed to a payment plan. However, payments continued to be missed, with a total of $500,001 due as of Nov. 11, 2024. Elevate terminated its agreement with Resilience and later filed suit.
The case was closed April 2025 after federal Judge John J. Tharp, Jr. ruled that the lawsuit “fails to adequately plead subject matter jurisdiction.” The ruling allows Elevate to re-file the lawsuit in the future. Resilience, Elevate noted, has “not answered the complaint or moved for summary judgment on any of the claims asserted” in the suit.
The lawsuits aren’t the first time West Sub has been involved in financial controversy.
In 2024, Growing Community Media reported that PCC Community Wellness Center — a federally qualified health center with locations inside West Suburban — started a legal arbitration process to recover its doctors’ unpaid checks from West Suburban.
Then, Prasad told Growing Community Media that PCC owed West Suburban money.
According to Paul Luning, PCC’s chief medical officer, the arbitration has since been resolved.
Jessica Mordacq contributed reporting to this story.
