Samuel* was referred to Pillars Community Health after seeking medical attention at a local hospital. Samuel’s first language was not English, and he found it challenging to comprehend the information they provided, and the questions asked. Without health insurance, and as the primary provider for his family, Samuel was deeply worried that his medical issues might negatively impact his family’s wellbeing. He arrived at Pillars Community Health feeling frustrated, isolated, and anxious about not only his health, but his family’s future.
At Pillars Community Health we envision communities where everyone has access to the care they need, when they need it. We are committed to eliminating barriers to care, such as language and income. Many of our services are available in multiple languages and some services are provided free of charge, while others are offered on a sliding fee scale, based on each person’s ability to pay.
After arriving at Pillars Community Health Samuel was greeted by one of our care coordinators, who spoke his native language, and Samuel relaxed a bit. Through the care coordinator, Samuel and his team collaborated, determined a diagnosis and followed up with the appropriate treatment plan. We applied sliding scale discounts to his services and assisted him in applying for medication assistance. With support, Samuel was also able to recover more quickly and return to work relieving his stress about supporting his family.
*Named altered for anonymity.
Pillars Community Health
Pillars Community Health is a nonprofit provider of medical, dental, behavioral health, and domestic and sexual violence services to individuals and families who need care. We envision communities where all people have equal access to the care they need, when they need it. Pillars Community Health works to improve the health of our communities and empower individuals through compassionate, whole-person care. Whole-Person Care begins with a Whole Community Caring. Visit: www.pillarscommunityhealth.org and join our Community of Caring.
Consider donating to Pillars Community Health this season at pillarscommunityhealth.org/donate, so that we may continue serving the needs of every individual in our community.