Hoping West Sub addressed mask issue

Opinion: Letters To The Editor

Share on Facebook
Share on Twitter

I saw Janet Haisman's response to my letter in last week's Journal [Too loose with safety measures, Viewpoints, June 10]. Since there has been communication with West Suburban Hospital (WSH), I feel I should respond.

I did get a letter from the chief nursing officer at WSH, formally acknowledging my concerns being brought to the director of surgical services the day of my surgery and later to the Oak Park Health Department re: staff members not wearing face masks. 

I was told my concerns were directly addressed with all staff involved at that time, and the mandatory use of surgical masks in the hospital and specifically within 6 feet of another had been reinforced with all staff members and that WSH is dedicated to all efforts to help keep all of us safe and healthy. 

They apologized for falling short and causing concern during my stay, but appreciated the opportunity to learn and improve based on my concerns.

I called WSH and talked to a woman who works for the CEO. I acknowledged getting the letter but had a few questions because I hadn't heard from a hospital administrator as I was told by the woman from risk management.  

Why didn't the woman from risk management return my phone call and send a message through the hospital operator that an administrator would be calling me? She couldn't answer for that staff member.

Was the hospital's CEO aware of what had happened during my hospital stay? Yes.

She couldn't say if the acknowledgement of my concerns about the staff members not wearing face masks during my stay included discipline.

My biggest concern was if the Infectious Disease Department was aware of the situation? Yes.

My hope at this point is that the hospital administration and Infectious Disease Department are aware of the situation, that it won't be an issue again in any department in the hospital.

If you see any hospital employee not wearing a face mask, I still believe you should immediately ask to talk to an administrator or someone from Infectious Disease.

Marianne Trifone

Former Oak Parker

Hoffman Estates

Love the Journal?

Become our partner in independent community journalism

Thanks for turning to Wednesday Journal and OakPark.com. We love our thousands of digital-only readers. Now though we're asking you to partner up in paying for our reporters and photographers who report this news. It had to happen, right?

On the plus side, we're giving you a simple way, and a better reason, to join in. We're now a non-profit -- Growing Community Media -- so your donation is tax deductible. And signing up for a monthly donation, or making a one-time donation, is fast and easy.

No threats from us. The news will be here. No paywalls or article countdowns. We're counting on an exquisite mix of civic enlightenment and mild shaming. Sort of like public radio.

Claim your bragging rights. Become a digital member.

Donate Now

Reader Comments

No Comments - Add Your Comment

Note: This page requires you to login with Facebook to comment.

Comment Policy

Facebook Connect

Answer Book 2019

To view the full print edition of the Wednesday Journal 2019 Answer Book, please click here.

Quick Links

Sign-up to get the latest news updates for Oak Park and River Forest.

MultimediaContact us
Submit Letter To The Editor
Place a Classified Ad

Classified Ad

Latest Comments