Birthing a new website is no easy task. So congratulations to the Village of Oak Park which last week unveiled its new digital port to all things village government. It is a vast improvement over its totally obsolete precursor. While there could be some bugs it feels mainly as if users simply need some time to grasp the structure and the depth of the site.
Already the site offers new digital tools for doing business with village hall – automating the parking pass process is a godsend. May this site be a precursor to Oak Park finally leaping into a technology upgrade across village hall that will make customer service more efficient and cost-effective.
Answer Book 2017
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