We're paying more for worse mail service

Opinion: Letters To The Editor

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Like many Oak Parkers, especially in South Oak Park, we did not receive any mail delivery service on Monday, Tuesday and Wednesday of last week. I can understand Monday being an especially bad day with dangerous weather conditions. But it was better on Tuesday and much better on Wednesday. And still no mail.

On Wednesday, I called the South Oak Park Post Office and was told by a woman named Yolanda that we would have mail delivery that day. We didn't. By the way, Yolanda didn't bother to offer an apology for the lack of service either.

Finally, mail service resumed yesterday. I've lived in Oak Park for more than 30 years and through weather even colder than this week, and I cannot recall going three business days without mail delivery. This is terrible service, especially when the USPS is increasing first-class postage later this month. It will cost customers more for less service. That's not a very successful business model.

Even before this week's USPS disaster in Oak Park, our mail delivery service was coming later and later every day. Not too long ago, we could count on the mail being delivered by 3:30-4 p.m. every day. Now the mail is routinely delivered, when it's delivered at all, after 6 p.m. with the mail carrier needing to wear a miners-type helmet with a light on top to see. 

Again, customers are being asked to pay more for worse service. And where is an apology or explanation from the Oak Park Postmaster? What kind of business survives with that kind of customer service?

Michael Pajonk

Oak Park

Reader Comments

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Long Time Resident from Oak Park  

Posted: January 30th, 2014 11:40 AM

Yesterday our mail was delivered at 9:45 p.m.!!! What is going on with South Oak Park Station?

South OP from Oak Park  

Posted: January 28th, 2014 2:01 PM

No mail on Monday, January 28. Probably no mail again today. The South Oak Park Station is a joke.

Larry Dantonio from Berwyn, Illinois  

Posted: January 23rd, 2014 11:46 AM

If you were running a business here how would you feel if you got no mail deliver. I had a customer call me this morning asking about a package that was supposed to be delivered 01-21 and when he checked it online the website said we were closed. So I just checked on something that I ordered on ebay that was shipped mail at it said the same thing that I was closed. I also ordered stamp online from USPS ans those were scheduled 01-21 and I have not recieved those either. Tell me it was weather on Tuesday and Wednesday. And this after being told that business are supposed to get their mail before residences.

OP from Oak Park  

Posted: January 20th, 2014 9:54 AM

Hi, I think the problem you are having is with your individual mail carrier. But you should know they probably have several routes in Oak Park and with the snow and cold I am sure they got backed up. Try and put yourself in their cold shoes for a minute. Take care, Warm and toasty at my computer

Mark Burger from Oak Park  

Posted: January 20th, 2014 9:39 AM

Beneath surface irritations of postal delivery is a stark political reality.It costs the same to mail a US letter in urban,suburban or rural areas.The same Congress that rails against "waste" will not allow USPS to adjust many delivery rates to reflect distance or density (or lack thereof) for rural routes.This backdoor subsidy hobbles efforts by the USPS to be more businesslike in setting rates that will reduce losses.

Isn't it 2014? from Oak Park  

Posted: January 19th, 2014 11:08 PM

I din't get my bulk mail and Grocery Store fliers so I fired up my AOL account on the PC and let them have it!

Heretoserveyou from Oak park  

Posted: January 19th, 2014 7:47 PM

99% of the people responding here don't know what they are talking about..what they base their opinion mostly on is their displease of government in any form..The US Postal Service has not taken one penny from taxpayers since 1970...everything is generated through our products and service...but what is happening to that service, meaning putting our customers first, has been deteriorating, not because of the Unions but by the USPS numerous cut of staff from the front line rather than from the top

Bill Dwyer  

Posted: January 15th, 2014 4:46 PM

Uncommon- tell that to all the direct mail companies that get bargain rates for all the heavy and decidedly non-urgent crap that most all of us immediately throw away without looking at it. The USPS HAS to take it and deliver it. Private companies don't. FWIW, I agree that carriers did not deserve a 3.5% raise and uncapped COLAs. But privatizing it is a nutso idea.

Uncommon Sense  

Posted: January 15th, 2014 3:23 PM

The billions that are wasted with the post office servicing routes that are virtually impossible to do profitably could be spent on other more pressing needs now. Reguarl mail delivery is not as pressing as it used to be when the postal service was founded. Govt won't cut what needs to be cut due to politics (can't upset the union!) and only focus on raising taxes. The money is already there if we stop wasting it. And yes, defense should be cut too so don't go there.

Uncommon Sense  

Posted: January 15th, 2014 3:19 PM

Bill, vast majority of delivered mail can hardly be classified as urgent. If someone chooses to live in the boonies, then they need to deal with reduced service or pay what it cost to have mail delivered. A stamp at the very least should cost $1.00. That would probably eliminate most of their financial issues and people can afford to pay $1.00 for first class mail delivery. Urgent matters need email or priority at the appropriate cost.

OP Transplant  

Posted: January 15th, 2014 2:14 PM

"It's ridiculously easy to get by without it in today's day and age." Tell that to my elderly parents.


Posted: January 15th, 2014 1:40 PM

I would say anyone still relying that heavily on the Post Office is short sighted. It's ridiculously easy to get by without it in today's day and age.

The short sighted one  

Posted: January 15th, 2014 12:11 PM

You too are welcome to your opinion. Personally, once or twice a year greeting cards are no reason to keep throwing good money to bad. I receive no mail that I "need."

Bill Dwyer  

Posted: January 15th, 2014 11:40 AM

You're incredibly short sighted. When the private businesses all decide they can't make enough money servicing the thousands of small towns throughout the US, and eliminate service and focus only on the lucrative markets, as they've done with air and rail transport, you'll be longing to have the "morons" back. Try asking a private mail business to get a greeting card to a small town downstate, athen compare what they're asking versus the 46 cents the USPS charges.

To Bill  

Posted: January 15th, 2014 10:58 AM

I am not calling for privatization. I am calling for using already other existing services. Put these morons out of business. Save me some dough!

Bill D  

Posted: January 15th, 2014 10:45 AM

Here come "privatization" again. Hypocritical Republicans in Congress should stop playing games, requiring the only federal agency that doesn't run on tax dollars to fund its pensions at a level far higher than required of anyone else. The post office has been saddled for years with having to cough up $5 billion annually in pension funding despite USPS having a funding percentage far above any municipality or state. Privatization is a fool's errand that will lower, not increase, service levels.


Posted: January 15th, 2014 10:22 AM

I think Oak Park should privatize mail service. It could be done.


Posted: January 15th, 2014 8:49 AM

The business will survive if you keep patronizing it. Move your services to private company or electronically. Just think how much the government would save if we didn't keep throwing money at these bozos!?

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