Post office's failure borders on historic

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By John Hubbuch

This is getting ridiculous. Some facts: The 900 block of South Euclid received no mail delivery on Saturday, Jan. 4; Monday, Jan. 6; Tuesday, Jan. 7; Wednesday, Jan. 8; and Thursday, Jan. 9. A trickle of mail was received on Friday, Jan. 10 and Saturday, Jan. 11. But sad to say, no mail was received Monday, despite snow-free sidewalks and a sunny 46-degree day. 

In addition, I have not received Netflix DVDs, mailed Jan. 4 and 5, Blue Cross Blue Shield mailings and lots of other mail. Just where all this week-old mail might be is anybody's guess. I have tried to call the post office, but they are not receiving calls. Two trips to the post office have resulted in rummaging in the back and production of a pizza coupon or two, and the cryptic "short staff" response.         

Some have expressed the notion of "what's the big deal?" Most of them have mail service. Some have pointed out the terrible cold and snow, but that was a long time ago. Even New Orleans eventually returned to normal. The Wednesday Journal reported that the post office said mail service would be back to normal on Thursday. Not true unless there is a new normal. I understand there is a move to eliminate Saturday delivery, but what about the rest of the week?  

My Chicago Tribune was delivered every day. Glen Ellyn's mail was delivered. I have lived here since 1976. Prior to this six-day-and-counting interruption, I only remember one or two days total when there was no mail delivery. By any comparative metric, the south Oak Park Post Office is a failure.

Forget about the postman ringing twice. Once would be great. Finally, just where is all that undelivered mail? I'd be happy to rummage around for it, if someone over there would just tell me where to look.

Reader Comments

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Kris from Crest Hill  

Posted: January 26th, 2014 11:42 PM

Has anyone tried to get the mayor involved? This is terrible. Someone higher up should be able to do something.

Jay A from OakPark  

Posted: January 24th, 2014 7:51 PM

No mail again today. No mail the day before. No mail the day before that. Wow. No mail tomorrow I'm pretty sure. It took me 10 minutes to get the name of the Oak Park postmaster out of the mouth of an employee. Her name is Thurmond I believe.

concerned customer from Oak Park  

Posted: January 23rd, 2014 1:34 PM

Fast Eddy, your comment sounds utterly racist and ignorant. The problem stems from upper management, that much is obvious. The republicans are attempting to make the post office fail in effort to make a case for privatizing the whole business of mail altogether. Management here needs to wake up and smell the coffee. It's not getting any better.

Fast Eddy from Oak park  

Posted: January 22nd, 2014 9:13 PM

The US mail, the CTA, the TSA are basically welfare jobs given to people based mainly on patronage and race. It is the employment equivalent of a link card. Just look around the next time you come in contact with these organizations and you will see what I mean


Posted: January 22nd, 2014 7:43 PM

@nate - actually, yes lives are affected by not recieving mail. I depend on child support to feed my children and pay my mortgage. My neighbor needs her prescription. Bills are arriving late or not at all. I'd like to keep my utilities on and not pay late fees. I am very curious as to the "real" reason an employee eluded to in an earlier comment. Don't worry, my neighbors and I have not taken out our frustrations on the carrier because we have not seen him since early December!

David Hammond from Oak Park, Illinois  

Posted: January 21st, 2014 10:27 PM

No mail again today. Sidewalks cleared, sun out...nothing. Unprecedented.

Jay Arbetman from Oak Park  

Posted: January 21st, 2014 10:02 PM

Mail delivered 50% of the time since the South Post Office said that mail delivery was back to normal, 1/9. 1/21, no delivery AGAIN today. When the mail does arrive, it is 8 at night. Who doesn't deliver the mail?? I've never experienced this before. What is wrong at this post office. Historic....that is about right.

Anon South Oak Parker  

Posted: January 20th, 2014 2:57 PM

This is no small matter. We have been waiting for a paper prescription that cannot be called in or electronically delivered to the pharmacy. I was totally forgiving during the frigid weather, but no more. We have missed several days of mail since then.

Incompetence, Thy Name is Postal from South Oak Park  

Posted: January 18th, 2014 7:20 AM

My mail delivery has been spotty since the Vortex. I was understanding of the delay at first, and now I've grown frustrated. I went to the post office and stood in line to get a package and my mail (which was, in fact, being held until it was a sufficient quantity). I was helped by very nice people, trying hard, but not very good at their jobs. Something is going on over there?.but it just may be general incompetence of a govt service (which happens every day) rather than something darker.

Mary Unbehauen Rodrigo from Oak Park, Illinois  

Posted: January 17th, 2014 9:03 PM

It is easy to file a complaint with the Postmaster general but after the fifth complaint I received only one response about the arctic cold and then it referred me back to the local post office. Never responded to the other four complaints I made each time I didn't receive mail.

SouthOakParker from Oak Park  

Posted: January 17th, 2014 8:10 PM

It's really easy to contact the Postmaster General of the United States! Just go to this link,!portal/1012/article/3469/Complaints-US-Postal-Service-USPS. Then click on "e mail" and you can describe your delivery problem. They do reply to your complaint. At least they will be hearing from us, which might help correct the situation at South Oak Park Station.

Mary Unbehauen Rodrigo from Oak Park, Illinois  

Posted: January 17th, 2014 7:43 PM

It is now 7:40 pm and again no mail today for me or my neighbors. This is becoming an endless issue. The Postmaster General has been generally unresponsive with complaints. Last I heard is that our mailman broke his leg. Does this mean that our mail delivery will be compromised until his recovery. Best wishes to our mailman but I think there I more going on at the South Oak Park Station than they are willing to divulge. Can anyone help?

Mary Unbehauen Rodrigo from Oak Park, Illinois  

Posted: January 17th, 2014 3:49 AM

We have been getting mail for the last two days. This after many calls from myself and neighbors as well as visits to the So. OPPS to collect their mail and boxes. Neighbors have reported getting packages after going to the station that have been sitting there for weeks. Many are still waiting for delivery of letters that were sent three weeks ago. This should matter to everyone that the mail has been severely comprised.

Heretoserveyou from Oak park  

Posted: January 16th, 2014 9:10 PM

The only true statement in these comments is "that the post office is not being forth coming" a person who works there and knows the real reasons as to "why" ...and who cannot share with you all thing is true is that most carriers who work in your community care about service ....but that could not be said of management.........again I only wish I could share please don't bash these hard workers

Jimmy Russell from Chicago  

Posted: January 15th, 2014 3:56 PM

Did you seriously just compare not getting your mail for a week to New Orleans post-Hurricane Katrina? Man, you need to get some perspective...

OP Transplant  

Posted: January 15th, 2014 3:34 PM

If our standard for the government providing basic services is reduced to "did anyone die," then the USPS is meeting expectations.

Nate Merriweather  

Posted: January 15th, 2014 3:09 PM

Was it inconvenient? Sure. But did anyone die because they didn't receive their precious DVDs from Netflix in a timely manner? Probably not. First world problems. Get some perspective.


Posted: January 15th, 2014 6:19 AM

I've begun putting a trace on the mail that has gone undelivered. Many try to minimize that all that's being delivered is junk, but not so for our family, and gleaning from your article, I believe many families are disrupted by the lack of delivery. Someone earlier had said to notify your congressperson. This is a government office and I'm leaning toward doing just that.

Speedway from Oak Park, Illinois  

Posted: January 15th, 2014 6:13 AM

Having suffered the same fate as John Hubbard with the mail has brought me to the thought that the mail is being batched. In other words, mail may be held at the post office until sufficient quantities are obtained and then larger amounts of mail are delivered every couple of days instead of daily. I feel that the OP south post office is not being forthcoming with what is the cause of the lack of daily delivery. If your mail is not delivered please email the Postmaster general daily if need b

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