Sorry, wrong number

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By Ashley Lisenby

Digital Editor

You probably wouldn't like getting a number of phone calls at your home almost every day for 15 years asking you questions about theatre tickets or when a movie was starting.

Former Oak Park Festival Theatre board member Joyce Porter did not like it either.

"It's not the worst thing in the world," Porter said in an interview with Chicago Tribune reporter Jon Yates last week. "But it's annoying."

The Oak Park resident used to get calls from people with questions that really should have gone to Lake Theatre or Festival Theatre. But, like seasoned switchboard operators, she and her husband Paul Porter would direct callers to the right place. 

"People pay for calling information, and I don't want them to pay twice," said Porter to Yates.

Here was the problem: if someone called directory assistance and did not get the theatre's name right and simply asked for "the Oak Park theater," the Porters' got the call.

Since calling Yates, the Tribune's "Problem Solver," the mix-up has been resolved. He called an AT&T spokesperson who said the company's database always had the correct numbers, but one of the national databases did not. One national database still had the Porters' home number tied to Festival Theatre.

Have a similar story? Share it with us at community@oakpark.com

Contact:
Email: ashley@oakpark.com Twitter: @aadlisenby

Reader Comments

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Foomer  

Posted: July 23rd, 2014 1:16 PM

did I read this correct, they took 15 years before trying to fix this?

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