Self-checkout doesn't check out

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Self-checkout lanes are disappearing from local Jewels. They're already gone from eight stores, including the River Forest store on Lake Street. Jewel's spin is that they want to provide better customer connections and that self-checkout is the antithesis of connecting. In a report from Medill News Service, though, the floral manager of the Jewel in River North says rampant shoplifting is the real motivation for the change. "People pay for one thing and put two in the bag," says the fellow.

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